Why is quality important? Firstly, quality in design forms an integral part of our process. We ensure that the design realises the client’s vision as well as conforming to the regularity requirements for a quality build. However, what is the point in a beautiful design if we can’t install it? How do we ensure quality in design standards are met? Our design team utilise several tools and procedures to guarantee the quality of our designs. For instance, programmes such as Revit and Navisworks for BIM allow us to identify potential clashes and resolve complex interfaces at the design stage. This reduces the onsite issues which can lead to programme delays. We work closely with architects and designers from pre-contracts stages to establish the project requirements. This ensures that everyone involved specifies the correct products. Bespoke solutions are always an option. Our design teams Working together our designers utilise the wealth of experience within the team to make sure the drawings and models produced are accurate. Specifically, all the drawings are thoroughly checked by a member of the senior design team. These drawings are also reviewed by the project managers prior to being issued externally. This accounts for any site access restrictions and installation considerations. Our design team constantly expand their skills to keep pace with developments within the industry and therefore keep quality in design. We attend supplier open days, seminars and new software training courses. Finally, our site design team liaise regularly with our manufacturing product design team which allows us to make certain that we successfully manufacture and install any non-standard requirements. About the author Alice Ronald Senior Designer Optima Major Works Alice joined Optima in 2008 after graduating and is now a Senior Designer. Initially, she worked on a number of high profile projects including The Library of Birmingham, BBC Broadcasting House and UBS. In addition, Alice now forms an integral part of the quality process.